Cookie Policy
Introduction
This is the Cookie Policy of Flender Ireland Limited t/a Flender having its registered office at 16 Essex Enterprise Centre, 1-2 Davy Road, Gorse Lane Industrial Estate, Clacton-on-Sea, England, CO15 4XD.
Flender Ireland Limited t/a Flender is represented in Ireland by Flender Ireland Limited with its registered head office at Riverside One, Sir John Rogerson's Quay, Dublin 2, Ireland.
Flender Ireland Limited t/a Flender and Flender Ireland Limited have a pre-existing data controller and data processor contractual relationship in place, with Flender Ireland Limited t/a Flender being the data controller and Flender Ireland Limited being the data processor. Both companies have agreed to use and be bound by the same internal Data Protection Policy and are referred to as ‘Flender’ unless the context states otherwise.
Both companies have contracted to submit to the jurisdiction of the Irish Courts and the Irish Data Protection Commission on all matters relating to data protection. The appropriate supervisory authority under the General Data Protection Regulations (GDPR) is the Irish Data Protection Commission. The purpose of this cookie policy is to inform individuals about how cookies are used in relation to the use of our website. This cookie policy should be read in conjunction with our Privacy Policy.
Upon initial access of our website, users will be notified of the use of cookies, this cookie policy along with our privacy policy will be presented, and users will be asked to confirm that they wish to accept the use of cookies and proceed to use the website.
What is a cookie?
A ‘cookie’ is a small piece of data that a website asks your browser to store on your computer or mobile device to ‘remember’ your actions or preferences over time. Most browsers support cookies, but users can set their browsers to decline them or delete cookies whenever they like.
How cookies are used by Flender
We use the following cookies on our website (https://flender.ie) and mobile web applications:
- Session cookies: Temporary cookies that are not stored on your device. They are used for financial security purposes in the registration process and to remember language preferences when viewing the site. These cookies are erased when you close your browser or after 20-30 minutes of inactivity.
- Persistent cookies: These cookies are stored on your device for a pre-determined length of time when you visit this site. Our site places only site-specific cookies.
Google Analytics Cookies
The most common Google Analytics Cookies are:
| Cookie Name | Expiration Time | Description |
|---|---|---|
| _ga | 12 months from last visit | Used to distinguish visitors to the site |
| _gat | 10 minutes | Used to throttle request rate |
| _utmt | 10 minutes | Used to throttle request rate |
| __utma | 12 months from last visit | Used to distinguish visitors and pages visited. Records a unique ID, the date and time of first visit, current visit, and total visits made |
| __utmb | 30 minutes from last visit | Used to determine new sessions or visits. Stores number of page views in current visit and start time |
| __utmc | Session cookie | Used to note that the visit has ended when the browser is closed |
| __utmz | 6 months | Records the site you may have linked to our page from. Only records data if you clicked on a link to our site from a different website |
Cookie Types
- Strictly necessary cookies: Required for the operation of our website, enabling secure logins and payment services.
- Analytical/performance cookies: Set by Flender and third parties, including Google Analytics, allowing us to collect statistical information about visitors anonymously, which helps improve our website content.
- Functionality cookies: Recognise users when returning to the website, personalizing the experience without identifying the user without additional personal data.
Data that may be logged
Some technical details in connection with visits to this website may be logged for statistical purposes. Such technical details include:
- The IP address of a visitor’s web server
- The top-level domain name used (e.g., .com, .org, etc.)
- The previous website address from which the visitor reached us, including any search terms used.
- Google analytics that show the traffic of visitors around this website (e.g., pages accessed or documents downloaded).
- The type of web browser and operating system used by the visitor.
The Company uses the above technical data and cookies to:
- Recognise when a website user moves between pages of the company’s website.
- Ensure the safety and integrity of the website, app, or any online communication channel.
- Conduct research and statistical analysis to improve website content according to visitor requirements and interests.
- Target marketing and advertising campaigns more effectively by providing interest-based content.
Managing Cookies
Your browser allows you the option of choosing whether you wish to accept cookies or not. Different browsers make different controls available:
Third-party cookies
Some cookies set on our website may not be related to the company. We have no control over the use of any content embedded in a company webpage provided by a third party. This includes third-party cookies from platforms like Facebook or YouTube. Users should familiarize themselves with the privacy and cookie policies of any relevant third parties:
Third-party websites
If a user follows a link to a third-party website not controlled by Flender, it is the user’s responsibility to familiarize themselves with the cookie policy, privacy policy, or data protection statement of that third-party website.
Flender cannot accept any responsibility for any third-party website and their policies.
Contact us
If you have any questions or comments about our cookie policy or the practices of this site, please contact:
- Data Protection Manager
- Flender
- Riverside One, Sir John Rogerson's Quay, Dublin 2, Ireland.
- Or email dataprotection@flender.ie.
Changes to this Cookie Policy
The company reserves the right to amend this cookie policy at any time and without notice. Changes will become effective upon posting the revised Cookie Policy on the website. Users should regularly check this cookie policy for any amendments.
Cookie Policy last updated: Oct 2023